Shipping policy

ST Authentics — Shipping Policy

UK Delivery

Orders are shipped using Royal Mail.

Estimated UK delivery time is 7–9 working days after dispatch.

Delivery times are estimates and may vary due to circumstances outside our control, including carrier delays, peak periods and unforeseen disruptions.

Order Processing

Orders are processed after payment has been successfully received.

You will receive order and shipping confirmation information where applicable.

Tracking

Where tracking is available for your chosen delivery service, tracking information will be provided once your order has been dispatched.

Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us with your order number so we can investigate the shipment.

Nothing in this policy limits your statutory consumer rights.